Are there group discounts? Military discounts?
CURRENT PRICES ARE LOWER THAN GROUP OR MILITARY DISCOUNTS.
Group Discounts Available starting Dec 26th:
Enter Promo Code NYEKC10 for 10-19 ppl
Enter Promo Code NYEKC20 for 20+ ppl
Save up to $10 Off per Ticket
Military Discounts Available starting Dec 26th:
(Active + Non Active Duty)
Enter Promo Code: Email us to obtain the Promo Code
Save $10 Off Per Ticket
Dress to impress. Male dress code is “business casual.” You don’t have to wear a tie, but dress like you are applying for a management position. (That means: no hats, tennis shoes/sandals/work boots, shorts, T-shirts, jerseys, athletic attire, denim jeans, baggy pants, etc.) A collared button-down shirt and nice slacks is ideal. Please gentleman, this is strictly enforced.
I purchased my ticket and never received it?
Your tickets were emailed to you automatically. Please check your spam box or junk mail. If you still do not have them please contact TicketFly directly. See below for contact information.
My CC keeps getting declined?
You must enter in the exact address that is on file with your CC company. Please contact your CC company to obtain your address on file.
What is your contact information?
FOR TICKET ISSUES OR QUESTIONS:
Customer Service Hours
Monday – Saturday: 7AM-6PM PST
Sunday: 10AM-6PM PST
ALL OTHER QUESTIONS:
Please allow 48 hours for a response
Please email us at email@example.com
Email us for the quickest response – Check your spam mail for tickets
ALL SALES ARE FINAL – NO REFUNDS FOR ANY REASON
If we do not get a table are there any seats for us to sit at?
YES! There are over 1,000 seats available at no charge in the main room
Where to stay / hotels:
The official ‘NYE at The Temple’ party hotel is The Westin Crown Center and Sheraton Crown Center. The Westin/Sheraton is a AAA four-diamond hotel located less than 2 miles from the event. For extremely discounted rates of $120 off regular room rate see the special link below to book your room. We also offer round trip shuttle service for a small fee. Tickets for the shuttle are available on the ‘buy tickets link’. Book HERE
Will there be security at the event?
Yes we have staffed an entire security team including 5 off duty police officers to ensure the safety of all our guests.
What is the dress code?
Please dress to impress. No Jeans of any kind allowed, no work boots, no ball caps and no baggy pants of any kind. We reserve the right to refuse entry to any persons.
CAN I UPDRADE TO A VIP TICKET?
YES, please email us at firstname.lastname@example.org to purchase your updraded VIP ticket.
I purchased my ticket and never received it.
Your tickets were emailed to you automatically. Please check your spam box or junk mail if they are not in your inbox.
Will there be cabs/limo’s available?
Yes, we have notified major cab companies about the event. It is advised to plan ahead for transportation. Consider staying at the official NYE party hotel, 4 star Sheraton Crown Center, and utilize our shuttle service.
Is there a coat check?
Yes, a coat check will be provided for $3 each article of clothing or item.
Will there be food?
Yes, there will be light food options available to purchase.
What is the cost of drinks?
ZERO. Unlimted drinks (Liquor, Beer, Wine) are included in the ticket price.
Where can I get tickets?
This year the only way to purchase tickets is directly through our website. We do not advise purchasing tickets from third parties or any other website as they may be counterfit. ALL tickets will be scanned in order to enter.
Can I bring in outside food or drink?
No food or drink in any form may be brought in. This includes water.
Is there a smoking area?
Yes, we have added a designated outdoor smoking area to the event this year.
Where can we sit?
There are over 1,000 seats available in the main room.
Can I leave the event and re-enter?
Yes, but make sure to keep your wrist band on at all times.
If I put my wristband on too tight or too loose or if I lose it can I get another one?
No, due to fraud and official capacity counts no additional wristbands will be given out. Make sure to put your wristband on correctly and comfortably.
Who should I contact during the event if I have an issue or problem?
Please notify the nearest security officer, police officer or management staff.
Can I wear hats or boots?
No baseball hats or work books but other hats and dress boots may be accepted at the discretion of security.
Can I wear jeans?
No Jeans. NO exceptions please. This is STRICTLY ENFORCED.
What happens at at midnight?
The event features a unique countdown utilizing a massive ball drop consisting of 9ft balloons, confetti cannons and a light show.
When is last call and when is the party over?
Last call is at 2am and the party is over at 2:30am